Troubleshooting

Duplicate Workouts Appearing

Seeing the same workout twice in NestEgg? Here's why it happens and how to fix it.

Why duplicates happen

The most common cause is multiple devices writing the same workout to Apple Health or Google Health Connect. If you have both a Garmin watch and an Oura ring connected to Apple Health, both may report the same exercise session — and NestEgg sees two separate workouts.

How to fix it

Step 1: Identify the source

Open the NestEgg Workouts tab and look at the duplicate entries. Check:

  • Do they have the same timestamp?
  • Do they show different HR values?
  • Are they from different sources (e.g., one says “Garmin” and one says “Oura”)?

If two devices are reporting the same workout window, that’s your answer.

Step 2: Limit to one device

The fix is straightforward — only one wearable device should write workout data to your phone’s health platform.

On iPhone (Apple Health):

  1. Open Settings → Health → Data Access & Devices
  2. Find the device you do NOT exercise with (e.g., Oura if you use Garmin for workouts)
  3. Turn off Workouts write permission for that device

On Android (Health Connect):

  1. Open Settings → Apps → Health Connect → App Permissions
  2. Find the secondary device app
  3. Disable workout write access

Keep HR-only devices (like Oura) reading data if you want, but remove their ability to write workout records.

Step 3: Remove the duplicate

If the duplicate workout has already appeared in NestEgg, contact support@nestegghealth.com with the workout date and time. We can remove the duplicate from your record.

Other causes

CauseWhat happensFix
Both auto-sync and Photo-Upload usedSame workout arrives twice (once from sync, once from manual upload)Use one method per workout — don’t upload a screenshot if auto-sync is working
Wearable app re-syncs old dataA firmware update or re-pairing causes the wearable to push historical workoutsContact support to remove the duplicates
Phone health platform mergeSwitching phones can cause health data to re-importUsually resolves on its own; contact support if persistent

Prevention

The simplest rule: one device, one health platform, one sync method per workout. If you exercise with your Apple Watch, let that be the only device writing workouts to Apple Health. Your Oura can track sleep and HRV — just disable its workout recording.

The system catches most duplicates. NestEgg has deduplication logic that filters obvious copies. But when two different devices record the same time window with slightly different HR data, it looks like two legitimate workouts. One-device-one-platform is the surest prevention.

duplicates multiple-devices sync apple-health